Privacy Policy for Ogaal Cafeteria and Restaurant

Effective Date: 22 May 2025

1. Introduction

Welcome to Ogaal Cafeteria and Restaurant. We are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services, whether online or in-person.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and physical address.
  • Order and Reservation Details: Information related to your food orders, reservations, and dining preferences.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website.
  • Payment Information: Billing details and transaction history (note: we do not store full credit card numbers).
  • Feedback and Communication: Any messages, reviews, or feedback you provide.

3. How We Use Your Information

Your information is used to:

  • Process and manage orders and reservations.
  • Respond to inquiries and provide customer support.
  • Send updates, promotions, and newsletters (with your consent).
  • Improve our services, website functionality, and customer experience.
  • Comply with legal obligations and enforce our terms and policies.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Trusted third parties who assist in operating our website, processing payments, or delivering services.
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate security measures to protect your data, including:

Despite our efforts, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain data processing activities.
  • Withdraw consent for data processing.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: ogaalcafeteria@gmail.com
  • Phone: +252 61 5557654 / +252 61 7776388
  • Address: Jiirada Lamishkila, Baled-xawo, Gedo, Somalia